Privacy Statement Regarding Customer and Online Visitor Information

This Privacy Statement Regarding Customer and Online User Information (“Privacy Statement”) applies to FLAX AUTOMATION PVT LTD . This Privacy Statement also does not apply to the websites of our Business Partners (as defined below) or to any other third parties, even if their websites are linked to our website. We recommend you review the privacy statements of the other parties with which you interact.

This Privacy Statement governs Personal Information we collect from our customers and from our website and other online visitors (“you” or “your”), as well as information we automatically collect from your online visits (e.g. data collected via cookies).

“Personal Information” means information that may directly or indirectly identify you, such as your name, telephone number, email address, Internet Protocol (“IP”) address and location data.

We may ask you to provide Personal Information when you:

  • Use our websites or applications;
  • Request quotes, services, support, downloads, trials, whitepapers, training or information;
  • Opt ion to receive marketing and other communications from flax
  • Place orders for products or services or register for events or webinars;
  • Create and manage an account;
  • Participate in surveys, sweepstakes or other promotional activities online or in any other venue;
  • Provide a testimonial;
  • Subscribe to newsletters, marketing and promotional emails or other materials;
  • Interact with us on third party social networks (subject to that third party’s terms of use and privacy policies); or
  • Contact us.

Categories of Personal Information we collect may include your name, email address, home address, contact telephone numbers.  It may also include work information such as job title and other business or company information.  Forms that you choose to complete will indicate whether information requested is mandatory or voluntary.  If you make a purchase, we may ask for your credit card number and billing information.  We may ask for your national identity number and other data to process your credit or financing request.

For more information about use of cookies and other similar tracking technologies, including how to opt out of targeted advertising please see [“Selecting Your Communication Preferences and Opting Out of Marketing and the creation of customised profiles about you ”] or you can contact us at flaxautomationpvtltd@gmail.com

        Information We Automatically Collect

 

We may automatically collect behavioural and usage information about your visits to our websites, including the pages you view, the links and advertisements you click, search terms you enter, and other actions you take in connection with FLAX websites and services. We may also collect certain information from the browser you use to come to our website, such as your IP address, device identifier, location data, browser type and language, access times, the Uniform Resource Locator (URL) of the website that referred you to our website and the URL to which you browse away from our site if you click on a link on our site.

FLAX may use your Personal Information to:

  • Deliver the products, solutions, services and support or carry out the transactions you have requested;
  • Send communications to you, including information about product safety, your transaction status including notifications about products in your cart and order confirmations.

 

             Legal Basis for Processing

 

Our legal basis for collecting and using your Personal Information as described in this Privacy Statement will depend on the Personal Information concerned and the specific context in which we collect it.  In general, we collect and process your Personal Information on one or more of the following bases:

  • Your consent, for example where we have obtained your consent to process your personal data for certain activities (such as the use of cookies for online tracking and analysis).  You are free to withdraw your consent at any time by contacting flaxautomationpvtltd@gmail.com  If you withdraw your consent, it will not affect the lawfulness of any processing based on your consent before you withdrew it.  Where applicable, we may ask for your consent to processing at the point where you provide your Personal Information.
  • To comply with a contractual obligation (for example, using your shipment details to make delivery where you have bought a product from us or using your personal details where you have asked us to do something before making a purchase, such as providing you with a quote).  We will advise you upon collection whether the provision of your personal information is mandatory and of the possible consequences if you do not provide us with your information.

Social Media Features

Our website includes social media features, including Facebook “Like” button and Twitter “Follow” button. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly.  Social media features are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the company providing them.

Links to Third-Party Websites and Services

Please be aware that FLAX  provides links to other websites, which if you click on them may collect Personal Information about you. The information practices of those third-party websites linked to FLAXAUTOMATION.COM  are not covered by this Privacy Statement.

 

Contacting Us

If you would like to contact us for any reason regarding our privacy practices, please email us at flaxautomationpvtltd@gmail.com or write to us at the following address:

 

Effective Date: 05 DECEMBER 2020