Privacy Statement Regarding Customer and Online Visitor Information
This Privacy Statement Regarding Customer and Online User Information (“Privacy Statement”) applies to FLAX AUTOMATION PVT LTD . This Privacy Statement also does not apply to the websites of our Business Partners (as defined below) or to any other third parties, even if their websites are linked to our website. We recommend you review the privacy statements of the other parties with which you interact.
This Privacy Statement governs Personal Information we collect from our customers and from our website and other online visitors (“you” or “your”), as well as information we automatically collect from your online visits (e.g. data collected via cookies).
“Personal Information” means information that may directly or indirectly identify you, such as your name, telephone number, email address, Internet Protocol (“IP”) address and location data.
We may ask you to provide Personal Information when you:
- Use our websites or applications;
- Request quotes, services, support, downloads, trials, whitepapers, training or information;
- Opt ion to receive marketing and other communications from flax
- Place orders for products or services or register for events or webinars;
- Create and manage an account;
- Participate in surveys, sweepstakes or other promotional activities online or in any other venue;
- Provide a testimonial;
- Subscribe to newsletters, marketing and promotional emails or other materials;
- Contact us.
Categories of Personal Information we collect may include your name, email address, home address, contact telephone numbers. It may also include work information such as job title and other business or company information. Forms that you choose to complete will indicate whether information requested is mandatory or voluntary. If you make a purchase, we may ask for your credit card number and billing information. We may ask for your national identity number and other data to process your credit or financing request.
Information We Automatically Collect
We may automatically collect behavioural and usage information about your visits to our websites, including the pages you view, the links and advertisements you click, search terms you enter, and other actions you take in connection with FLAX websites and services. We may also collect certain information from the browser you use to come to our website, such as your IP address, device identifier, location data, browser type and language, access times, the Uniform Resource Locator (URL) of the website that referred you to our website and the URL to which you browse away from our site if you click on a link on our site.
FLAX may use your Personal Information to:
- Deliver the products, solutions, services and support or carry out the transactions you have requested;
- Send communications to you, including information about product safety, your transaction status including notifications about products in your cart and order confirmations.
Legal Basis for Processing
Our legal basis for collecting and using your Personal Information as described in this Privacy Statement will depend on the Personal Information concerned and the specific context in which we collect it. In general, we collect and process your Personal Information on one or more of the following bases:
- To comply with a contractual obligation (for example, using your shipment details to make delivery where you have bought a product from us or using your personal details where you have asked us to do something before making a purchase, such as providing you with a quote). We will advise you upon collection whether the provision of your personal information is mandatory and of the possible consequences if you do not provide us with your information.
Social Media Features
Links to Third-Party Websites and Services
Please be aware that FLAX provides links to other websites, which if you click on them may collect Personal Information about you. The information practices of those third-party websites linked to FLAXAUTOMATION.COM are not covered by this Privacy Statement.
If you would like to contact us for any reason regarding our privacy practices, please email us at firstname.lastname@example.org or write to us at the following address:
- Flax Automation Pvt Ltd
Trivandrum – 695 005, Kerala, INDIA.
- +91 471 2434304
Effective Date: 05 DECEMBER 2020